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Common Issue: Typing Tri-C email address (s000000000@acad.tri-c.edu) rather than S-number only. Be careful to read what is required when you're asked to log in.
If you try to log in to a Tri-C Library database (like Academic Search Complete, Opposing Viewpoints, or others) while off campus and receive a message that says “INCORRECT USERNAME AND/OR PASSWORD”:
If this does not work right away, please note that it may take between fifteen and thirty minutes before the new password works in all Tri-C systems. After thirty minutes, please contact the Library.
When chat is offline, choose one of the following:
NOTE: Librarians are not available during Tri-C breaks.